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BALMUDA
FAQs
Product Manuals
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All FAQs
FAQs
General
Products
BALMUDA The Toaster
BALMUDA The Brew
BALMUDA The Kettle
BALMUDA The Speaker
BALMUDA The Lantern
Product Support & Warranties
Shipping & Delivery
Returns & Exchanges
Product Information
Knowledge Base
Product Manuals
Product Videos
General
What should I do if I have a question not answered here?
Products
BALMUDA The Toaster
How can I contact BALMUDA for after service?
Where can I see actual units before purchase?
What is the difference between the modes of BALMUDA The Toaster?
Where can I purchase accessories?
Is it normal to hear a click sound from the inside rear of the product?
See All - 10
BALMUDA The Brew
How much ground coffee do I need per cup? Does it vary according to the setting?
Where can I purchase replacement paper filters after using up the included ones?
Are there any particular types of coffee beans that you recommend?
Does the server retain heat?
How do I make iced coffee?
See All - 8
BALMUDA The Kettle
What is the unit dimension of BALMUDA The Kettle?
How long does BALMUDA The Kettle take to boil water?
What are the features of BALMUDA The Kettle?
Is the plastic part inside of BALMUDA The Kettle BPA (bisphenol A) free?
Where is my serial number?
See All - 6
BALMUDA The Speaker
What is the unit dimension of BALMUDA The Speaker?
Can I use a generic AC adapter and/or extension cord?
Can I purchase the AC adapter?
I just purchased It, and the power doesnt turn on.
Can I use it outdoors? Is it waterproof?
See All - 18
BALMUDA The Lantern
How do I clean?
How can I dispose of a rechargeable battery that has been replaced?
When operating on the battery, how many hours can it be used consecutively?
Can it be used outdoors, such as when camping?
What color will the cord be if I purchase the white lantern?
See All - 24
Product Support & Warranties
Does the product include a warranty?
What are your customer support business hours?
Shipping & Delivery
How long will it take to receive my order?
Can I change my shipping address after placing an order?
How do I track my shipment?
Returns & Exchanges
What is your return policy?
What should I do if I receive a damaged or incorrect item?
Product Information
Where can I find product manuals and setup guides?
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